Oregon Health Plan answers

Make sure the Oregon Health Authority has your address, phone number, and other contact information. You should have gotten a letter last fall to check your address. If you didn’t get one or have moved since October, you can update your address these ways: 

• Online at benefits.oregon.gov. (in English or Spanish) 
• By calling the OHP customer service center at 1-800-699-9075 Monday through Friday, 7 a.m. to 6 p.m. (Interpreters and help for people with hearing challenges are available.) 
• At La Clinica by calling 541-414-1189 or emailing benefitenrollment@laclinicahealth.org 

Your OHP coverage isn’t changing right now. We want to help you be ready for the steps needed to keep your coverage in the future. 

Notices will be sent out in phases through January 2024. It can be hard not knowing when you will get this important information. Watch for and open mail from the state so you can respond quickly.  

No, you will have to wait for your letter. 

You must respond within 90 days. The letter will have detailed instructions on what you need to do to reapply and how to prove your income. It will also have information on how to get help with the process. La Clinica’s experts can help. Call 541-414-1189 or email benefitenrollment@laclinicahealth.org to reach them. 

You will have 60 days of coverage after the state decides you no longer qualify for OHP. The decision can be because you didn’t reply or if you have had changes in your life and your income. The 60 days give you time to find alternatives. 

La Clinica has employees trained to help with insurance. They can help you find other options and see if you qualify for discounts or help paying for health insurance. We also offer discounts on the cost of care for uninsured and low-income patients. The discount amount depends on patient income and family size.